Help

Support

Most Quick Look problems come down to the extension being disabled or another preview extension taking priority.

Start with the sample

1. Open So Markdown.
2. Choose Help → Quick Look Help.
3. Use Show Sample in Finder, select the sample, then press Space.

If the preview does not appear

• Use the Quick Look Settings shortcut in So Markdown and make sure its extension is enabled.
• If another Markdown preview app is installed, temporarily disable its Quick Look extension and try the sample again.
• Confirm the file uses a supported extension: .md, .markdown, .mdown, .mkd, .mkdn or .mdwn.
• Open the same file in the So Markdown reader. This helps distinguish a Finder extension problem from a document problem.

Local images

macOS may not give a Quick Look extension permission to read images beside a document. When that happens, So Markdown shows an explanation in place of the image. Opening the document in the standalone reader may allow more local images to appear.

Why a preview may stop

Quick Look should stay quick. So Markdown gives each preview a time and resource budget, then stops the work with an explanation if a document exceeds it. This keeps one file from leaving Finder busy, consuming CPU or draining your battery. Ordinary documents can contain up to 512 KB of Markdown, hundreds of images and common diagrams; the complete preview still has a 20-second deadline.

Contact

Email info@somarkdown.app. Please include your macOS version, the file extension and whether the sample preview works. A small non-sensitive example document is useful when the problem depends on particular Markdown.

For purchase refunds, follow the App Store refund instructions.